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KYC on Crypto Exchanges: Verification Levels, Documents, and Why You Get Rejected
Guides2026-03-1910 min read

KYC on Crypto Exchanges: Verification Levels, Documents, and Why You Get Rejected

МГ
Mark Green·Crypto analyst since 2018
Updated: 13 June 2026

KYC on 12+ Exchanges: Rejected Twice for the Same Mistake

I have been trading since 2018 and completed KYC on 12+ exchanges. I was rejected twice — both times for the same reason: glare on the document photo. A small thing, but it costs a day waiting for re-review. This article is everything I learned about KYC: verification levels, which documents are accepted where, and specific rejection reasons with fixes.

Before Doing KYC

If you do not have an account yet — registration guide. KYC is step 3 in that guide.

What KYC Is and Why It Is Required

KYC (Know Your Customer) is identity verification: uploading a document + confirming you are a real person (selfie/liveness check). Exchanges are required to do this by financial regulators — it is not a "whim" of any specific exchange, but an industry standard against money laundering.

Without KYC: withdrawal limits $0-100/day, P2P unavailable, bonuses locked. With basic KYC: full access for most users.

Verification Levels

LevelRequiredUnlocks
Level 0Email/phone onlyMarket viewing, very limited withdrawal
Level 1 (basic)Document + selfie/livenessP2P, trading, withdrawal up to $50K-100K/day (varies by exchange)
Level 2 (extended)+ proof of address (utility bill, bank statement)Higher withdrawal limits, institutional features

For 95% of users, Level 1 is enough. Level 2 is only needed for very high volumes (usually $100K+/day).

Which Documents Are Accepted

DocumentAcceptance
Passport✅ Accepted everywhere, most universal
National ID card (new format)✅ Accepted on most exchanges
Driver's licence✅ Accepted on Bybit, BingX; not everywhere
Old-format internal ID⚠️ Depends on exchange and country, not always

Recommendation: if planning to register on multiple exchanges, a passport minimises rejection risk.

Top 5 Rejection Reasons and How to Avoid Them

  1. Glare/shadow on the document photo. Shoot on a matte surface under diffuse light (not direct sun or an overhead lamp).
  2. Cropped document edges. All 4 corners must be in frame with a small margin.
  3. Expired document. Check the expiry date before uploading.
  4. Selfie/document photo mismatch (significantly different appearance, glasses/mask in selfie). Take the selfie without accessories, in daylight.
  5. Low quality/blur. Use the phone camera directly, not screenshots or a low-resolution scan.

Verification Time by Exchange (My Experience)

ExchangeTypical time
Bybit5-10 minutes
Bitget5-15 minutes
OKX5-15 minutes
BingX10-30 minutes
Binance10 minutes - 24 hours
Gate.io5-20 minutes, sometimes additional docs

What Happens to Your Data

On large regulated exchanges, data is stored according to financial standards (similar to banks) — encryption, restricted staff access, GDPR compliance for EU users. This does not mean zero risk, but major exchanges with 5+ years on the market have undergone data security audits. For overall exchange reliability checks: 15-minute method.

Bottom Line

Passport + photo on a matte surface with no glare + selfie without accessories = first-try success on 95% of exchanges. If rejected, the issue is usually photo quality, not the document itself. Full registration guide →

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МГ
Mark GreenSince 2018

Independent crypto analyst. I personally test every exchange I write about — from registration to withdrawal. I survived the 2018 bear market, the 2020 crash, and the 2021 bull run. I write only from real experience.